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(303.455.8855)  

  

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Terms and Conditions
            
There are a number of Terms and Conditions that apply to our business operations, to the information that we can be contracted to supply, and to our clients use of the information. These Terms and Conditions can be divided into three parts, the User Agreement, Security Statement and our Privacy Policy. Additional information about the use and operation of our online ordering system can also be accessed.
           
User Agreement
There are restrictions and limitations to the data that USAVital supplies to our clients and agents. This page clearly outlines our responsibilities and yours, with regards to the Business Credit Report Search service that we provide. More
            
Security Statement
USAVital takes every precaution to protect our user's information.  When users submit sensitive information via the website, your information is protected both online and off-line by 128 bit encryption and a Verisign or Entrust Certificate displayed at the bottom of every secure page. More
            
Privacy Policy
Be assured,
we do not use, sell or distribute any of the information that we collect from you in the course of our investigations. USAVital collects information from our users at several different points on our website and uses the information for internal marketing and administration purposes only. More
              
Ordering Information
We take your Vital Record order through an online ordering system. The system is secure and all connections are encrypted. Simply click on any ORDER link found in this site to begin the ordering process. Your search is completely confidential, and will not be revealed to any third-party. More
               


For further information about the services offered by USAVital contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-877-587-4455 (303-455-4771 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems, contact Webmaster, Jason Hicks.
          
ORDER CANCELLATIONS, FRAUDULENT OR CONTESTED CREDIT CARD CHARGES
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. Credit card fraud is an ongoing problem. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge, PLUS collection and legal fees, IF incurred. If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. By placing an order with us you hereby agree to these terms.
                      

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