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ORDERING INFORMATION
Simply click on any ORDER link found in this site to begin the ordering process.
    
We take your Birth Certificate Search order through an online ordering system. The system is secure (see our Security Statement) and all connections are encrypted using a state-of-the-art 128 bit encryption process.

After you click on any of the "order online" links that are to be found throughout the site, you will be linked to our system using the 128 bit encrypted link. You can check the security of the link by looking at the address bar, where the URL (web page address) will be prefixed by "https://" (https: stands for a secure link rather than the standard http: prefix), or at the bottom of your browser, where you will see a padlock (or key) symbol. If the padlock is "closed" then the link is secure.
And the padlock symbol will look like this or a the key like this.
     
Your search is completely confidential, and will not be revealed to any third-party.
    
To make sure that our search is as effective as we can make it, please see information requirements for each type of search below. When you have reviewed this information, click on the CLICK TO ORDER ONLINE link and begin the ordering process.
          
If at any point you have a problem with your online order, please call us at 1-800-315-7678, and we will take your order over the telephone. Problems usually occur because of poor or slow internet connections, but if there is a problem that generates some kind of fault or warning, then please email Customer Service and then phone your order in
                


For further information about the services offered by USAVital contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-877-587-4455 (303-455-4771 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems, contact Webmaster, Jason Hicks.
          
ORDER CANCELLATIONS, FRAUDULENT OR CONTESTED CREDIT CARD CHARGES
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. Credit card fraud is an ongoing problem. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge, PLUS collection and legal fees, IF incurred. If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. By placing an order with us you hereby agree to these terms.
                      

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